The type of personal information we collect
We currently collect and process the following information:
We use cookies to improve your experience on our website, understand how our site is used, and tailor advertisements shown on our and other websites. Cookies are small data files placed on your device that enable us to record certain pieces of information whenever you visit or interact with our sites.
Types of cookies we use include:
You can change your cookie preferences at any time by adjusting your browser settings. However, disabling certain cookies may affect your experience on our website.
We use Google Analytics to understand how our customers use the website and to improve our services. Google Analytics collects information such as how often users visit the website, what pages they visit when they do so, and what other sites they used prior to coming to our website. We use the information we get from Google Analytics only to improve our website and services.
We also use Google Advertising to deliver targeted advertisements to individuals who visit our website. This involves placing a cookie on your device to track your browsing behavior and activities, enabling us to provide advertising that is more relevant to you.
Your information collected through Google Analytics and Advertising is not combined with any personally identifiable information unless you explicitly submit that information through a form on our website. For more information on how Google collects and processes your data, please visit Google's Privacy & Terms.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your information is securely stored.
We keep email addresses for 12 months. We will then dispose of your information by deleting the data on our secure database.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected], +44 03300 010 540, and or PO Box 7491, Hook, Hampshire, RG27 7PG if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk